Shipping policy
DISPATCH & SHIPPING
Shipping
We have multiple packaging options available
Padded satchel - (for Jewellery, Suncatchers, SMALL Stands, Small spheres, Palms, small items Only)
Small Box - (small bulky items) Bowls, Spheres, small Points/towers, Specimens, Carvings, Stands - ONLY small /medium items)
Medium Box - (small bulky items) Bowls, Spheres, Points/towers, Specimens, Carvings, Stands.
Large Box - (Towers, spheres, bigger orders, bigger BULKY items)
XLarge Box - (Bigger orders, bigger BULKY items)
Flat rate Shipping up to 5kg weight + tracking provided.
All orders weighing 5kg and over will be subject to shipping cost stated by Australia post (Discounted shipping rate will be at our discretion)
Dispatch Timeframe & Collections
We send all deliveries through Australia Post, packing your order within 24 to 48 business hours after receiving it, unless noted otherwise. This excludes weekends and public holidays. Tracking numbers are sent via our automated email system, but if you don’t receive one, feel free to contact our friendly team and we’ll do our best to update you on your order.
Shipping International
At this time, sorry we currently Do Not Ship Internationally.
Please note: Express postage is a shipping service provided by Australia Post it is NOT express service our dispatch times still apply to all orders.
Parcel transit times are available via the Australia Post website; we do not give estimates or guarantee delivery dates.